Blank library bug

[stevaux]

Thanks again, much appreciated.

Mac OSX Mavericks latest update, Macbook pro mid 2012. Safari browser.

Keychain suggests the password for me, and it usually remembers the page, but as i say, this forum logs it as FaceTime. I wonder if anyone else here uses keychain, and could let us know what it is logged as. I have since managed to change my password, to a manual keyword, and it seems to work fine now.

To recreate the situation is difficult, but I'm sure i was editing the chords to a downloaded tune "All Of Me" changing the Cmaj7s to Cs, then experimented with creating a playlist and songs to it by dragging. Perhaps I dragged a song that was playing at the time? The music stopped and the playlists disappeared. The 1200 or so songs remained.

I recreated the playlists by redownloading them, and that organised them back into lists again.

What i will do now is create a few charts that i will be using for my gig, and take it from there. Im jamming along to the exercises today and its all working as it should.

(Now I am logged in, and yet I can't reply - I get an error message that says i don't have permission, please refresh the page and try again! So i need to copy this message and paste it!)

[dflat]

Keychain suggests the password for me, and it usually remembers the page, but as i say, this forum logs it as FaceTime. I wonder if anyone else here uses keychain, and could let us know what it is logged as. I have since managed to change my password, to a manual keyword, and it seems to work fine now.

Yes just use the manual password for now and see how stable it is.

To recreate the situation is difficult, but I'm sure i was editing the chords to a downloaded tune "All Of Me" changing the Cmaj7s to Cs, then experimented with creating a playlist and songs to it by dragging. Perhaps I dragged a song that was playing at the time? The music stopped and the playlists disappeared. The 1200 or so songs remained.

I have tried dragging while playing a few times and it was ok. If you find anything that causes it let us know, thanks.

I recreated the playlists by redownloading them, and that organised them back into lists again.

ok good.

(Now I am logged in, and yet I can't reply - I get an error message that says i don't have permission, please refresh the page and try again! So i need to copy this message and paste it!)

I will get Niki (from Support) to contact you with a complete deleting of the app (make sure you backup your playlists and song edits first) if you want to try this. We will have a think about how the playlists could disappear. You can still post here with further questions or information. Thanks.

[Niki]

Dear Steve,
We are sorry about the inconvenience. I emailed you the instructions so you will be ready to enjoy the app today
Have a great day everyone!