An error occurred: "application not installed"

[JoseRichmond]

Greetings, A notification that reads "application not installed" displays when you click the icon. In order to start it, I had to go to Google Play. I would be very grateful for any advice on how to fix this problem.

Thank you very much!

[dflat]

Have you installed the app itself? It should show in your Android Settings > Apps. If not, reboot, check you are signed in with the Google account you used to purchase the app, then download it from the Play store.

Some Play store install information
https://support.google.com/googlepla...14122894?hl=en

Reference to clearing the cache
https://support.google.com/googlepla...14121800?hl=en

Also make sure you have an internet connection after installing or if you are opening it for a few days in case the Play store needs to check.

You might find other information with a search for your specific error message.