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Thread: Unable to buy styles--[old info]

  1. #1
    Join Date
    Nov 2010
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    1

    Default Unable to buy styles--[old info]

    When I try to buy styles from the irealbook store, it says I must purchase the app first. What's going on?

  2. #2
    Join Date
    Sep 2009
    Posts
    2,093

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    Quote Originally Posted by Kkenyatta View Post
    When I try to buy styles from the irealbook store, it says I must purchase the app first. What's going on?
    Are you are using the same iTunes account for purchasing the style that you used when purchasing iReal book?

    If so, then you could try uninstalling iReal book then 'buying' it again, if you have bought it with the same iTunes account it will not charge you, then try purchasing the style pack again.

    - Uninstall instructions in this thread:
    http://irealb.com/forums/showthread....=3291#post3291
    Last edited by dflat; 12-15-2011 at 12:52 AM. Reason: updated uninstall URL

  3. #3
    Join Date
    Nov 2010
    Posts
    1

    Default

    Hello

    I reinstalled ireal Book from app store and i got new error messages when I try to purchase style packs : "unknown error". Or
    invalid account. I allways use the same iTunes account. Did you ban my account. ? It is ibarbault@Yahoo.com

  4. #4
    Join Date
    Sep 2009
    Posts
    375

    Default

    your account cannot be banned.
    try restarting your device.
    if that doesn't help you might want to uninstall the app again and retry downloading it and the the styles pack.

  5. #5
    Join Date
    Jan 2011
    Posts
    2

    Default

    same here... even after uninstall, download again (3.0.4), reinstall, reboot... I get something like "this is not a test user account....sandbox blah blah" error message

  6. #6
    Join Date
    Sep 2009
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    2,093

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    Quote Originally Posted by burnardo View Post
    same here... even after uninstall, download again (3.0.4), reinstall, reboot... I get something like "this is not a test user account....sandbox blah blah" error message
    Have you got a jailbroken device?
    Related threads:
    http://irealb.com/forums/showthread.php?t=1173
    http://irealb.com/forums/showthread....=3702#post3702
    Last edited by dflat; 12-15-2011 at 12:53 AM. Reason: updated URL

  7. #7
    Join Date
    Feb 2011
    Posts
    1

    Default

    My problem is that I bought the jazz styles pack but when I try to choose a different play back style it says i need to purchase... So then it redirects me to the store where it then says I've already bought it! How can I fix this?

  8. #8
    Join Date
    Sep 2009
    Posts
    2,093

    Default

    Quote Originally Posted by Cami11a View Post
    My problem is that I bought the jazz styles pack but when I try to choose a different play back style it says i need to purchase... So then it redirects me to the store where it then says I've already bought it! How can I fix this?
    I answered you in this thread:
    http://irealb.com/forums/showthread.php?t=1371

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