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Thread: iRealPro won't play on late 2013 iMac

  1. #1
    Join Date
    Feb 2014
    Posts
    2

    Default iRealPro won't play on late 2013 iMac

    OSX 10.8.5
    imac 2013 i7 3.5 16G ram, 256ssd
    Have ProTools HD Native Thunderbolt installed
    Monitor using Dangerous Source via USB - no additional driver

    iRealPro loads and i downloaded 1300 jazz tunes. Works fine on my ipad2
    When I go to play a song on my imac I get a brief flash where the countoff usually happens and then it just stops.
    That's it - never makes a sound.

    PS - I deleted the app and reinstalled but same thing. Also i deleted all the songs and now when I reinstall I get - no songs.
    - How can I do a full uninstall and start again?

    I also tried using just the internal imac speakers as the output device - same thing.

  2. #2
    Join Date
    Jun 2012
    Posts
    667

    Default

    It's an issue with Apple's sandboxing system when you use an audio interface.
    Please email us the receipt of your Mac App Store purchase of iReal Pro to support at irealpro.com and we will send you a code to a different version of the app.
    Thank you!

  3. #3
    Join Date
    Feb 2014
    Posts
    2

    Default

    Quote Originally Posted by Niki View Post
    It's an issue with Apple's sandboxing system when you use an audio interface.
    Please email us the receipt of your Mac App Store purchase of iReal Pro to support at irealpro.com and we will send you a code to a different version of the app.
    Thank you!
    Cool. Will send it once I get it. :-)

  4. #4
    Join Date
    Sep 2013
    Posts
    5

    Default

    No problems on my Mac Mini OS X 10.9.2 i7 2.3 16 G ram works perfectly - except for the issue of the overlap display on some chords

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