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Thread: Slow startup/crash

  1. #1
    Join Date
    Aug 2012
    Posts
    9

    Default Slow startup/crash

    Lately when I've been starting up iReal Pro it's been either taking an excessively long time to start up (5-15 minutes) or it's just been crashing. After it starts up it works perfectly fine, but it's getting slightly annoying. I can't think of anything I did right before it started doing this. I don't think I have too many songs in my library -1820- and although I do have 14 playlists most of them only have about a dozen songs on them. Any ideas?

    Thanks

  2. #2
    Join Date
    Jun 2012
    Posts
    667

    Default

    We are sorry about the inconvenience.
    Which OS X do you have on your Mac?
    First make a backup of your songs in iReal Pro under File/Backup. After that delete other versions of the app completely.

    Use Spotlight to find other copies of iReal b/Pro that you might have installed in folders other than Applications.
    You can Command click from the Spotlight results to find the location of eventual other copies of app showing up in Spotlight and delete them.
    Then delete any related files using the Go to Folder command from the Go menu in the Finder:
    Go to:
    ~/Library/Application Support/
    and delete the folder called iReal b/Pro

    Then open the Terminal app (type terminal in the Spotlight search window or find it in the Applications/Utilities/ folder)
    - type "defaults delete com.massimobiolcati.irealbookmac"

    After this clean up, restart your computer and download iReal Pro from the Mac App Store.
    Let us know if it solved the problem.

  3. #3
    Join Date
    Aug 2012
    Posts
    9

    Default

    Looks like that did the trick, thanks!

  4. #4
    Join Date
    Jun 2012
    Posts
    667

    Default

    Great! Enjoy the app

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