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Thread: Playlists disappeared!

  1. #1
    Join Date
    Jan 2013
    Posts
    6

    Default Playlists disappeared!

    Running Irealb on Kindle Fire. I put it into standby with one of my playlists up. When I switched on again that was still there but when I closed it and went to open another playlist ALL playlists had gone. Whassup? Can I get them back without recreating them?

  2. #2
    Join Date
    Sep 2009
    Posts
    335

    Default

    What version of iReal b are you running?
    Try and force closing the app and reopening it.
    Does that work?

  3. #3
    Join Date
    Jan 2013
    Posts
    6

    Default

    How do you force close? I've in any case reimported some playlists and recreated some. All the songs from the playlists including those which I had imported from emails had been saved in the song list. So all well. But I don't want it happening again.

  4. #4
    Join Date
    Jan 2013
    Posts
    6

    Default

    Sorry. Forgot to mention version 2.1

  5. #5
    Join Date
    Sep 2009
    Posts
    335

    Default

    There is a backup function in the settings so you can save all your playlists every once in a while.

    I will further look into this issue, but as of now I haven't been able to recreate this problem on my device.
    What device do you have?
    If it happens again please let me know (with the steps if possible).
    Sorry about the inconvenience and thanks for reporting the issue.

    Force closing apps on the Kindle (if that's your device):
    Go to Settings (little gear at the top right) -> More -> Applications
    Filter to show Running Application
    Click the ones you want to close and choose Force Stop

  6. #6
    Join Date
    Jan 2013
    Posts
    6

    Default

    Thanks for this. I have now backed up. Kindle Fire 2nd generation. The app also crashes regularly when I change orientation. I hope you get it sorted out - it's a terrific resource.


    Quote Originally Posted by massimobio View Post
    There is a backup function in the settings so you can save all your playlists every once in a while.

    I will further look into this issue, but as of now I haven't been able to recreate this problem on my device.
    What device do you have?
    If it happens again please let me know (with the steps if possible).
    Sorry about the inconvenience and thanks for reporting the issue.

    Force closing apps on the Kindle (if that's your device):
    Go to Settings (little gear at the top right) -> More -> Applications
    Filter to show Running Application
    Click the ones you want to close and choose Force Stop

  7. #7

    Default

    Hi,
    All my playlists dissappered as well. Very very frustrating.
    Tried to restart the whole machine, no result.

    Asus TF301, irealb 2.1.

    /Jakob

  8. #8
    Join Date
    Dec 2012
    Posts
    1

    Default

    Quote Originally Posted by jakobmagnussonm View Post
    Hi,
    All my playlists dissappered as well. Very very frustrating.
    Tried to restart the whole machine, no result.

    Asus TF301, irealb 2.1.

    /Jakob
    Mine disappeared too :-(
    Acer Iconia A210
    Android 4.2
    Irealb v 2.1

  9. #9
    Join Date
    Jun 2012
    Posts
    643

    Default

    Quote Originally Posted by GeoffV View Post
    Mine disappeared too :-(
    Acer Iconia A210
    Android 4.2
    Irealb v 2.1
    We apologize for the inconvenience.
    Currently we are investigating this rare issue and hope to fix it as soon as possible.
    In the meantime, please always make a backup of your songs.

  10. #10

    Default

    Hi again,
    My new play list disappered again. It was after the irealb had stopped working was restarted. (Not if it was the case earler) If can help you in some way when tracing the fault.

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