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Thread: Copy and Paste does not work as shown on Video

  1. #1
    Join Date
    Jul 2012
    Posts
    15

    Default Copy and Paste does not work as shown on Video

    I have iReal b on my iPhone, iPad, and Mac OS-X.

    For some reason, the copy and paste function on the iPhone 4s does not work as shown on the video.

    Anybody experience this before?

    Any ideas why it doesn't work as it should?

    Larry
    iReal for iPhone, iPad, and OS-X

  2. #2
    Join Date
    Sep 2009
    Posts
    375

    Default

    How, is it not working properly?
    Did you double tap and drag?

  3. #3
    Join Date
    Jul 2012
    Posts
    15

    Default

    Yes, I double tap then drag.

    I see a blue line over the area I want to copy.

    When I release I get NO copy dialog box.

    The cursor disappears and I have to double click to get the cursor back.

    It does not work like the video shows.

    I am using latest iOS on iPhone 4s.

    L
    iReal for iPhone, iPad, and OS-X

  4. #4
    Join Date
    Jul 2012
    Posts
    15

    Default

    So that you can see what I'm doing and also so that you can see what IT is doing here is a video demonstrating what I am experiencing::

    http://larryseyer.com/media/video/iRealbug20120809.mov

    Larry
    iReal for iPhone, iPad, and OS-X

  5. #5
    Join Date
    Sep 2009
    Posts
    375

    Default

    Thanks for the video. Yes, I've had two other people reporting the same issue.
    I haven't been able to reproduce the strange behavior on any of my devices.
    Is there anything set to something other than default on your iPhone?
    Anything you can think of. Keyboard settings. Bluetooth... Anything at all.
    What iOS version are you on and do you have the latest version of iReal b 4.2.1?
    Would you be willing to uninstall iReal b and reinstalling it?
    (you would need to make a backup of any songs that you edited or made yourself)
    Thanks for you help figuring this out and sorry about the inconvenience.
    Massimo.

  6. #6
    Join Date
    Jul 2012
    Posts
    15

    Default

    I have already un-installed and re-installed iReal b

    I did this just before I recorded this video for you.

    Bluetooth is on.
    triple click home is set to 'voice over'
    ios version 5.1.1
    carrier AT&T
    Capacity 57.4 gigs
    Available 6.2 gigs
    Model MD269LL
    Modem Firmware 2.0.12
    Siri is on
    Voice Feedback Handsfree Only
    Raise to Speak off
    Cell data is on
    Data roaming is off
    no VPN
    iTunes wifi sync is on
    Spotlight search is set to contact, applications, notes, events, and messages
    auto-lock is 5minutes
    passcode lock is off
    restrictions off
    keyboard auto-cap on auto-correct on check spelling on enable caps lock on shortcut "." on
    There are a couple of shortcut keys programmed
    accessability
    voiceover off
    zoom off
    large text off
    white on balck off
    speak selection off
    speak auto-text off
    icloud uses contacts, calendars, reminders, bookmarks, notes
    photo stream is on
    documents and data is on
    find my iphone is off
    icloud backup is off
    music - lyrics & podcast info on
    group by album artist on

    Hope this helps!

    Larry
    iReal for iPhone, iPad, and OS-X

  7. #7
    Join Date
    Sep 2009
    Posts
    375

    Default

    Larry,
    Still no luck on my side in trying to replicate this issue.
    You say that you have bluetooth on, do you have any devices connected? Can you try and turn it off?
    You don't happen to be in NY by any chance? I'd like to diagnose your device directly.

    Massimo.

  8. #8
    Join Date
    Jul 2012
    Posts
    15

    Default

    No, I'm not in New York.

    I'm in Austin Texas.

    BTW, I just tried turning bluetooth off and it did not make a difference.

    Larry
    iReal for iPhone, iPad, and OS-X

  9. #9
    Join Date
    Sep 2009
    Posts
    375

    Default

    Baffling.
    Could you please email me directly from iReal b. (Hub - Support - Report a problem)
    If you have the time I'd like to set you up with a custom build of iReal b so I can get some usage data from you.

  10. #10
    Join Date
    Jul 2012
    Posts
    15

    Default

    Will do... right now.

    L
    iReal for iPhone, iPad, and OS-X

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