Hi Damien
Sorry you are experiencing difficulty.
The 1400 downloaded without issue on my android phone.
Older android had problems loading playlists larger than ~300...
Make a backup of your iRp content (settings, More...) email it to yourself and/or add it to your Drive/DropBox.
Make sure you have the newest OS your device allows and that you have then updated iRp to the latest version.
Then try the 1400 again.
If you already have the 1350 jazz charts, consider adding just the “new” charts here
https://www.irealb.com/forums/showth...8564#post68564
If you need more help, email support@irealpro.com with your device info.
)BOB
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