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Thread: Impossible to select bars or chords

  1. #1
    Join Date
    Mar 2017
    Posts
    19

    Default Impossible to select bars or chords

    Hi,

    I am trying to select chords in Editor. Whenever I select a chord or more, the song just goes up in the screen, so I can see its bottom, I dont see the song being edited and thats why I cannot edit.

    I have to push Done and Edit closes.

    Already restarted iRealPro and iPad, nothing changed.

    Anybody has any idea of what it could be? Never experienced this or even similar before.

    Thank you for fast help

    Istvan

  2. #2
    Join Date
    Sep 2009
    Posts
    1,968

    Default

    Istvan, how many systems does your song have? are you able to attach a screenshot or the song in iReal Pro format here for us to look at?
    Is it just this song?
    Is it any chord you select where this happens?

    Thank you

  3. #3
    Join Date
    Mar 2017
    Posts
    19

    Default

    Hi,
    Thank you bery much for helping me.

    I tried to attach a sreen capture of what is happening, but the system does not allow. So I am sending a Dropbox link to see the screen capture. If it does not work, please advise an email address where I can send the screen capture.

    https://www.dropbox.com/s/1sm3m8bg2n...01122.MP4?dl=0

    In words:

    1. Start editing
    2. Try to select a chord or a bar or any rhythm or anything at all
    3. Editing area automatically disappears (goes up) so I cant go on editing
    4. The only way to get rid of this (blind) screen is to push Done.

    Other info: this is an iPad

    1) I deleted the app iRealPro and installed again but it doesnt help.
    2) It does not do the same on my iPhone

    Thank you again for your precious help

    Istvan

  4. #4
    Join Date
    Sep 2009
    Posts
    1,968

    Default

    What version of iReal Pro do you have? You find this information in the More page in iReal Pro.
    Also what OS version does your iPad have? (You find this in your iPad Settings> About)
    Thank you

  5. #5
    Join Date
    Mar 2017
    Posts
    19

    Default

    Thanks for your help.

    iRealPro Version: 2020.7.1. (200711)
    iPad version: iPadOS 14.2

    Thank you again for your ore ious help.

  6. #6
    Join Date
    Mar 2017
    Posts
    19

    Default

    Quote Originally Posted by dflat View Post
    What version of iReal Pro do you have? You find this information in the More page in iReal Pro.
    Also what OS version does your iPad have? (You find this in your iPad Settings> About)
    Thank you
    Thanks for your help.

    iRealPro Version: 2020.7.1. (200711)
    iPad version: iPadOS 14.2

    Thank you again for your precious help.

  7. #7
    Join Date
    Sep 2009
    Posts
    1,968

    Default

    Hello, could you please reboot your iPad, then see if this still happens.
    If it does, could you please attach the song in iReal Pro format (Post to forums) and add it here to this thread. Thank you.

    https://technimo.helpshift.com/a/ire...to-forums&l=en

  8. #8
    Join Date
    Mar 2017
    Posts
    19

    Default

    Hi,

    Thank you for your help.

    I just installed iPad ios 14.2 and I dont experience problem any longer.

    Thank you again for your support, I appreciate it a lot.

    Have a nice day

    Istvan

  9. #9
    Join Date
    Sep 2009
    Posts
    1,968

    Default

    Quote Originally Posted by simonovits View Post
    I just installed iPad ios 14.2 and I dont experience problem any longer.
    Hello Istvan, thank you for letting us know. We could not replicate the problem (so wanted to test with the exact same song).
    We are glad it is all working correctly now.
    Thank you

  10. #10
    Join Date
    Mar 2017
    Posts
    19

    Default

    Hi,

    Thanks again.

    Anyway it was not only one song, it did it with any song.
    So I guess it was a system malfunction or something like that.

    Have a nice day

    Istvan

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