Updates Wipe out My Playlists

[dsampson55]

I updated iRealPro the other day from the Mac store. When I launch the program, all of my stuff is gone.

This has happened before. I saw another post that said to check for files in the following directory:

>>>>>>>>
The file with the actual songs is here:
~/Library/Containers/com.massimobiolcati.irealbookmac/Data/Library/Application Support/iReal b/UserSongs.plist

and the file with the playlists is here:
~/Library/Containers/com.massimobiolcati.irealbookmac/Data/Library/Preferences/com.massimobiolcati.irealbookmac.plist

Restore those two files.

>>>>>>>>

When I check those directories, my files are there. So why can't iRealPro load them? Why do updates wind up with a "blank" window in the songs and playlists?

I'm trying to restore from iCloud, but I may have to go to another device and export the files.

Thanks in advance

Dave

[Niki]

In case you have empty windows, try this solution first:
https://technimo.helpshift.com/a/ire...-visible&p=all

In case it didn't work, please email us directly at support@irealpro.com
Thank you!

[Bobsax]

I Have OS High Sierra 10.13.6 . Any issues with updating to 8.3.2 ?

[dflat]

I Have OS High Sierra 10.13.6 . Any issues with updating to 8.3.2 ?

Bob, not that we are aware of, but we recommend doing a backup first to be safe.
You will find information on how to do one in the Help menu of iReal Pro but you have probably done them before (Prefs>Utilities>Backup or in the iReal Pro menu).
You should be able to update to the latest version currently v2019.6 (Mac).