Update iReal pro Mac App Store ?

[DaveRobinson]

Hi,

I'm new to the forum and would like to say thanks for the help here.
I love iReal b and have it installed on my iDevices and my MacBook Pro (Running Lion).
When I updated to 2.0.4 on the MacBook Pro through the App Store the update was smooth.
Since the update iReal b no longer is listed in my Purchased apps?
I searched the App Store and iReal b shows as installed but it isn't listed as Purchased?
Thanks again for the help and the great software.

Cheers!

Dave.

[massimobio]

Make sure you are logged in correctly with the right account into the App Store on your Mac

[DaveRobinson]

Hi, I only have one account so I logged out and back in again in the App store but iReal b still doesn't show in my purchased apps.
I've noticed that the os x updates are a couple of days after the iDevice updates so I'll watch to make sure the update registers in the App Store.
Thanks for your help.

Cheers! Dave.

[DaveRobinson]

Hi, Update to iReal b showed up in updates this morning and the update was smooth.
Strange but still no reference to iReal b in the purchased apps.

Cheers! Dave.

[dflat]

thanks for your post. Glad it went ok and reporting back.

[DaveRobinson]

Hi, Updates are still showing when "released", on v 2.8 and its smooth as always.
Still no reference to iReal b in the App Store purchased list?
I'm posting just to report as it's not a real problem here.
Thanks again for this amazing software.

Edit:
osx 10.8.3 App Store Caches

Spent a little time looking into this today.

~/Library/Caches/com.apple.appstore
Then: open Terminal and type
open $TMPDIR../C/
Finder opens
Mac-HD/Private/var/folders/d4/xxlongnamexx/C/com.apple.appstore

Deleted both caches. Restart App Store.
App store still shows no entry for iReal b in purchased list.
Everything else is fine, in fact the App Store seemed a bit quicker to open and refresh.

Cheers! Dave.

[dflat]

Ten-four, copy...or whatever they say in the movies

[DaveRobinson]

iReal Pro customer support solved my problem quickly and without any fuss.

The best customer support team I've encountered in many years.

Thank you!

[dflat]

I have sent you a PM. Someone will contact you directly. Thanks for your patience.

[DaveRobinson]

Hi dflat,

Contact made, Thank you.