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Thread: IReal pro crashes as soon as I open it

  1. #1
    Join Date
    Oct 2010
    Posts
    21

    Default IReal pro crashes as soon as I open it

    Help! IReal Pro crashes as soon as I open it.

    I've tried rebooting my iPad and it hasn't solved the problem.

  2. #2
    Join Date
    Jun 2012
    Posts
    645

    Default

    I'm sorry for the inconvenience. Have you updated to the latest version in the App Store?
    Please email us directly at support[at]irealpro.com.
    Thank you!

  3. #3
    Join Date
    Oct 2010
    Posts
    21

    Default Ireal Pro crashes immediately after opening on both Ipad and Mac

    Hi. Ireal Pro crashes immediately after opening on both Ipad and Mac. I'm not sure how to fix this problem? I've rebooted both and this has not fixed it. Tech support told me to back up the Ipad to Mac and reinstall the app, but since I can't open the app on the Mac either, I'm not sure this will ensue I save my songs.

    Very disappointing.

    I hope someone has a solution?

    Sharon

  4. #4
    Join Date
    Sep 2009
    Posts
    1,871

    Default

    Hello Sharon, I think you have reinstalled and resolved this with our tech support? Everything is working for you now?
    Thanks

  5. #5
    Join Date
    Oct 2010
    Posts
    21

    Default Ireal Pro on Mac crashes as soon as I open it

    Hi

    This problem seemed to be solved but now Ireal Pro on my Mac crashes as soon as I open it.

    How do I reinstall it?

    Will I lose all my songs?

    Sharon

  6. #6
    Join Date
    Jun 2012
    Posts
    645

    Default

    Quote Originally Posted by Sharon View Post
    Hi

    This problem seemed to be solved but now Ireal Pro on my Mac crashes as soon as I open it.

    How do I reinstall it?

    Will I lose all my songs?

    Sharon
    You don't lose your songs if you update the app from the Mac App Store.
    You can contact us directly if you had any issues.

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