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Thread: V8.0.0 player does not start

  1. #1
    Join Date
    May 2011
    Posts
    11

    Default V8.0.0 player does not start

    Hi,
    I have a Samsung A3 (2016) runing with Android 6.0.1. All worked fined until the update today.
    When I click on "Play" button, it displays the 3 countdown minus signs, ("-", then "--", then "---" ) and stops.
    I guess it is not a sound issue, because I can hear the demo of the new blues styles.
    Can you help ? or is it possible to come back to the previous version ?
    Regards,
    Frederic

  2. #2
    Join Date
    Jun 2012
    Posts
    667

    Default

    Hi Frederic,
    We're sorry for the inconvenience.
    Please email us directly at support[at]irealpro.com.
    In the meantime, we're looking into it. Thank you for your feedback!

  3. #3
    Join Date
    May 2011
    Posts
    11

    Default

    Hi Niki,
    email sent.
    Thank you.

  4. #4
    Join Date
    May 2011
    Posts
    11

    Default

    It works fine after rebooting the device.
    Thanks Niki.

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