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Thread: editor window un readable in new version...

  1. #1

    Default editor window un readable in new version...

    all the buttons are a sort of bright grey, and you can barely make out he actual symbols behind them.
    Went to preferences and reset all settings - still the same...Click image for larger version. 

Name:	Screen Shot 2016-02-09 at 10.53.31.jpg 
Views:	101 
Size:	45.5 KB 
ID:	394

    The rest of the update is awesome!
    Last edited by Pseudojazzer; 02-09-2016 at 07:09 AM.

  2. #2
    Join Date
    Jun 2012
    Posts
    653

    Default

    Quote Originally Posted by Pseudojazzer View Post
    all the buttons are a sort of bright grey, and you can barely make out he actual symbols behind them.
    Went to preferences and reset all settings - still the same...Click image for larger version. 

Name:	Screen Shot 2016-02-09 at 10.53.31.jpg 
Views:	101 
Size:	45.5 KB 
ID:	394

    The rest of the update is awesome!
    I assume that your Editor window is above the chart so just simply move it to the left

  3. #3

    Default

    nope - its like that wherever i put the editor.
    here is a screenshot of the entire screen...
    Click image for larger version. 

Name:	Screen Shot 2016-02-09 at 22.34.53.jpg 
Views:	78 
Size:	53.3 KB 
ID:	395

  4. #4
    Join Date
    Sep 2009
    Posts
    1,968

    Default

    Thanks for your information.
    What OS is your Mac on?
    Have you any System preferences>Accessibility, display settings set to anything other than their defaults (have you changed any of them)?

    Thanks

  5. #5

    Default

    OS is:
    yosemite - 10.10.5
    i don't have any strange display settings in accessibility going on.

    If i am the only one with this problem then maybe there was an error on install? (it did take a very long time, and my internet connection was playing up yesterday)
    If i use the backup function from the file menu will all my charts and playlists be restored? - i really can't afford to loose any of them!
    I presume i open the backup from the "open" command in the file menu?

  6. #6
    Join Date
    Jun 2012
    Posts
    653

    Default

    Just checked it on Yosemite 10.10.5 and it looks fine.
    2 possible solutions:
    1. In iReal Pro, go to Preferences and Reset All Settings.
    2. Could you check your MacBook's settings? Click on the Apple on the top left, then About this Mac/System Report/Software/Accessibility.
    Email us directly please.

    Yes, if you make a backup, you can simply drag and drop it over the iReal Pro icon in your Dock to import them.

  7. #7

    Default

    already tried reset all settings in irealpro ...

    this is my accessibility report.. don't know how to email you directly!
    Click image for larger version. 

Name:	Screen Shot 2016-02-10 at 20.11.59.jpg 
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ID:	396

    I will try tomorrow to reinstall and use the backup...

  8. #8
    Join Date
    Jun 2012
    Posts
    653

    Default

    Let us know if it solved the issue.
    Email us through the Contact Us form at the bottom of the page.
    I'm sorry about the hassle.

  9. #9
    Join Date
    Sep 2009
    Posts
    1,968

    Default

    Quote Originally Posted by Pseudojazzer View Post
    I will try tomorrow to reinstall and use the backup...
    Yes run a backup before you reinstall (make sure it arrives in email before you proceed) but this is just a precaution because your songs are stored in your user area not within the app itself. Delete the app then download again (you are not charged if you are logged into the same iTunes account that purchased it). The songs are automatically loaded so when you open all should be there.

  10. #10

    Default

    Quote Originally Posted by dflat View Post
    Yes run a backup before you reinstall (make sure it arrives in email before you proceed) but this is just a precaution because your songs are stored in your user area not within the app itself.
    This has confused me - I have used the "backup" option from the file menu - and saved it to the desktop.
    I hope that will be suffice to get my songs and playlists back for desktop version..
    why should it arrive by email? for mobile devices to be able to restore?

    Thanks for the support.

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