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Thread: "An Error Occurred..." during attempted update

  1. #1
    Join Date
    Mar 2013
    Posts
    1

    Default "An Error Occurred..." during attempted update

    Hello,

    I'm running OS X 10.10.3 and attempting to update iRealB from its installed version (2.8.4) to the most recent version that nags me every time I load the program (I think it's 6.1, from March 2015). I've tried multiple times. Each time, it downloads the update, prompts me to click a button so it can "Install and Relaunch," and then I get this error message: "An error occurred while extracting the archive. Please try again later." I've tried again later several times over the last several weeks. Anyone else have this problem and/or know a solution? Thanks!

  2. #2
    Join Date
    Jun 2012
    Posts
    667

    Default

    Hello Buehrert,
    Make a backup of your song library of the 2.8.4 version of iReal B, delete the app (and empty your trash), then download and install iReal Pro from the Mac App Store.
    Please contact us through our website if you had any issues.

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