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Thread: License Key

  1. #1
    Join Date
    Jan 2014
    Posts
    2

    Default License Key

    Hi ,
    I have tried to obtain the "Extra Jazz Styles" available to purchase , but i am unable
    to locate the License Key in order to register. Despite having emailed twice IrealPro
    i haven't had an answer, I am using a Macbook Pro platform OS X Yosemite,
    If anyone can help I shall be grateful


    regards Silverfoxx

  2. #2
    Join Date
    Jun 2012
    Posts
    653

    Default

    Hi Silverfoxx,
    We didn't get your previous message. I've just answered the last email that you resent.
    I'm sorry about the delay.

  3. #3
    Join Date
    Sep 2014
    Posts
    793

    Default

    Niki,

    I'm trying to transfer my iReal pro from one partition to another on my hard drive, but the re-install says that my license key, which I got from the info window of the program on the original partition, is wrong.

    Cheers,
    Jer
    Jerry Engelbach
    Pianist • Arranger • Composer
    Pátzcuaro, Michoacán, México
    Music Website
    Art Website
    The Internationale Website

  4. #4
    Join Date
    Jun 2012
    Posts
    653

    Default

    Quote Originally Posted by engelbach View Post
    Niki,

    I'm trying to transfer my iReal pro from one partition to another on my hard drive, but the re-install says that my license key, which I got from the info window of the program on the original partition, is wrong.

    Cheers,
    Jer
    Jer,

    I just answered your message that you sent through our website.

    Cheers,
    Niki

  5. #5
    Join Date
    Jul 2016
    Posts
    1

    Default

    Hi,
    in 2014 I bought iReal Pro for my iPhone and MacBook Pro. I have upgraded my MacBook Pro to El Capitan. I am trying to re-install iReal Pro, but I cannot find the Licence key in the email/receipt. Could you please indicate where I can find it?
    I would be grateful.

    Warm regards,
    Tora

  6. #6
    Join Date
    Sep 2009
    Posts
    1,968

    Default

    Quote Originally Posted by lacreatora View Post
    Hi,
    in 2014 I bought iReal Pro for my iPhone and MacBook Pro. I have upgraded my MacBook Pro to El Capitan. I am trying to re-install iReal Pro, but I cannot find the Licence key in the email/receipt. Could you please indicate where I can find it?
    I would be grateful.

    Warm regards,
    Tora
    Contact us directly at support. You purchased directly from us? (otherwise the app store knows you had bought it when you are logged in).

  7. #7
    Join Date
    Jun 2019
    Posts
    1

    Default

    Hi, I cannot find my old license key
    I wrote you an e-mail to recover it. please Help me

    Cheers,
    Danilo

  8. #8
    Join Date
    Sep 2009
    Posts
    1,968

    Default

    Quote Originally Posted by passenger87 View Post
    Hi, I cannot find my old license key
    I wrote you an e-mail to recover it. please Help me

    Cheers,
    Danilo
    Thank you Danilo, we have received your request. We will reply directly to your help request as soon as we can.

  9. #9
    Join Date
    Jul 2020
    Posts
    1

    Default Help

    Hi, I cannot find my old license key
    I wrote you an e-mail to recover it. please Help me
    Thank you
    Last edited by pdxdjazz; 07-22-2020 at 11:13 AM. Reason: Moved to existing thread

  10. #10
    Join Date
    Sep 2009
    Posts
    1,968

    Default

    Quote Originally Posted by Atedv View Post
    Hi, I cannot find my old license key
    I wrote you an e-mail to recover it. please Help me
    Thank you
    Hello we may have replied to you if you contacted us directly at our help support email.
    Is your license related to an old Mac purchase you did directly from us for an older Mac OS version?
    Are you wanting to transfer from an old Mac purchase to the current version at the Mac App Store because you now have a new Mac?
    (Please contact us at support)

    Otherwise your account with either Google or Apple should remember all your purchases (so you can download into new (or reformatted) devices when you update your devices.)

    You can check previous purchases on your account(s)
    Apple:
    https://support.apple.com/en-us/HT204088

    Google:
    https://support.google.com/googlepla.../2850369?hl=en

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