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Thread: error 24 trying to install

  1. #1
    Join Date
    Oct 2011
    Posts
    8

    Default error 24 trying to install

    Anyone have trouble installing iReal on a new device getting error 24?
    Any option to try install an older version?

  2. #2
    Join Date
    Sep 2009
    Posts
    2,093

    Default

    Can you give me details of your Android device, model and OS version it is running?
    Thanks.

  3. #3
    Join Date
    Jun 2012
    Posts
    667

    Default

    Here is one solution that works in most cases:
    Try clearing the cache (within Settings->Applications) for the Google Play Store app and also for Google Play Services app. If that doesn't solve the problem, then try clearing the data for iReal Pro. (make a backup of your songs before)
    Let us know if it solved the problem.

  4. #4
    Join Date
    Oct 2011
    Posts
    8

    Default

    Its an Afunta tablet. To clarify, this is not an update. Its the 1st time install on this device. I'll try clearing the cache when I get home. Here are the details....
    Model: AFX02
    OS: Android 4.4
    Processor: Allwinner A31S (Quad-Core, Cortex-A7)

  5. #5
    Join Date
    Oct 2011
    Posts
    8

    Default

    No luck clearing the cache. It downloads then starts downloading again, 2nd time goes into an install then throws the error. No details given

  6. #6
    Join Date
    Jun 2012
    Posts
    667

    Default

    I'm sorry to hear that. Please contact us through the Contact Us form to refund your purchase and you can try to purchase it again. Thank you!

  7. #7
    Join Date
    Oct 2011
    Posts
    8

    Default

    Found the cure. Had to reset to factory default on the tablet. Is working now,
    Thanks

  8. #8
    Join Date
    Jun 2012
    Posts
    667

    Default

    Quote Originally Posted by jazzbiker View Post
    Found the cure. Had to reset to factory default on the tablet. Is working now,
    Thanks
    Glad it worked out! Thank you for letting us know. Enjoy the app

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