Can't Open iReal on MacBook Pro

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06-01-2015, 11:57 PM
dallaskruse

Can't Open iReal on MacBook Pro

iReal just all of the sudden won't open.

I get this prompt "“iReal Pro” was purchased using the App Store on another computer. To use “iReal Pro” on this computer, sign in using the Apple ID and password used to purchase it."
Which is untrue. I purchased iReal on this computer. I attempted to sign in to "authorize" iReal on this Macbook and it says "Your device or computer could not be verified. Contact support for assistance".

I have gigs tomorrow and this is really freaking me out. Anyone have this issue?

I can't even update it in the APP STORE because it gives me the same issue.

I've tried repairing permissions and restarting. No dice.
06-02-2015, 12:02 AM
pdxdjazz

Copy and send your post to support@irealpro.com
:))BOB
06-02-2015, 12:06 AM
Niki

Quote:

Originally Posted by dallaskruse

iReal just all of the sudden won't open.

I get this prompt "“iReal Pro” was purchased using the App Store on another computer. To use “iReal Pro” on this computer, sign in using the Apple ID and password used to purchase it."
Which is untrue. I purchased iReal on this computer. I attempted to sign in to "authorize" iReal on this Macbook and it says "Your device or computer could not be verified. Contact support for assistance".

I have gigs tomorrow and this is really freaking me out. Anyone have this issue?

I can't even update it in the APP STORE because it gives me the same issue.

I've tried repairing permissions and restarting. No dice.

As a first step, restart your computer. Then try to log in to the App Store with the Apple ID you used for the purchase.
If you have no luck, email us the receipt of your purchase to support@irealpro.com.