upgrade? (Successful)

hi!
please I used the ideal b for long time and now its crash on my computer.
how i must do to upgrade to the new ireal b pro?
thank you very much
carlqoz

Hi Carl,
Which OS X do you have on your computer?
Have you purchased it in the Mac App Store or directly from our website?
Please contact us at support.
Thank you!
Niki

désolé,je n'avez pas vu votre réponse.merci
le OS X est le mavericks 10.9.
sil vous plait
dans vos archives pouvez vous trouver ou je acheté.je ne me souviens pas.
merci encore

S'il vous plaît nous contacter à support. Merci!

I have a similar question- a friend upgraded from ireal b to ireal pro on his ipad & claims it was free of charge. Can I do the same for my OS 10.6.8 ireal B v. 2.7 (3302)? I tried downloading 'directly from you' & it asked for a license #
Thanks, Robby Roiter

Quote:

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Originally Posted by zippy777

I have a similar question- a friend upgraded from ireal b to ireal pro on his ipad & claims it was free of charge. Can I do the same for my OS 10.6.8 ireal B v. 2.7 (3302)? I tried downloading 'directly from you' & it asked for a license #
Thanks, Robby Roiter

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Please contact support directly (there should be an email link in the app). I am assuming you purchased directly off our site and not at the Mac app store.

thanks i figured it out... had to go to my original mac app account purchase. i had thought it would be something i could do like a software update direct from app itself. i like the new version btw

Thanks for letting us know you upgraded ok. You had the Mac app store version?
All apps purchased from there are updated with the updates button in the App store window.
Glad you like the new version :)