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Running Irealb on Kindle Fire. I put it into standby with one of my playlists up. When I switched on again that was still there but when I closed it and went to open another playlist ALL playlists had gone. Whassup? Can I get them back without recreating them?
What version of iReal b are you running?
Try and force closing the app and reopening it.
Does that work?
How do you force close? I've in any case reimported some playlists and recreated some. All the songs from the playlists including those which I had imported from emails had been saved in the song list. So all well. But I don't want it happening again.
Sorry. Forgot to mention version 2.1
There is a backup function in the settings so you can save all your playlists every once in a while.
I will further look into this issue, but as of now I haven't been able to recreate this problem on my device.
What device do you have?
If it happens again please let me know (with the steps if possible).
Sorry about the inconvenience and thanks for reporting the issue.
Force closing apps on the Kindle (if that's your device):
Go to Settings (little gear at the top right) -> More -> Applications
Filter to show Running Application
Click the ones you want to close and choose Force Stop
Thanks for this. I have now backed up. Kindle Fire 2nd generation. The app also crashes regularly when I change orientation. I hope you get it sorted out - it's a terrific resource.
Quote:
Originally Posted by massimobio
Hi,
All my playlists dissappered as well. Very very frustrating.
Tried to restart the whole machine, no result.
Asus TF301, irealb 2.1.
/Jakob
Mine disappeared too :-(Quote:
Originally Posted by jakobmagnussonm
Acer Iconia A210
Android 4.2
Irealb v 2.1
We apologize for the inconvenience.Quote:
Originally Posted by GeoffV
Currently we are investigating this rare issue and hope to fix it as soon as possible.
In the meantime, please always make a backup of your songs.
Hi again,
My new play list disappered again. It was after the irealb had stopped working was restarted. (Not if it was the case earler) If can help you in some way when tracing the fault.
Same thing just happened to me. All playlists has disappeared after a crash.
Yeserday it happened to me.All my lists disappeared.I have Archos, Android 2.2.1,Irealb 1.0.4.Unfortunately I can not download all jazz list for example,neither four cutted one,so I should try to find again all the songs.Is there any way to search by longivity of the lists into the files?Thanks God I have the one more tablet and I could transfer some of my stuff from the other one.What about the people who have not any backup...Anyway,I like the program,but I think there is some bug or problem.Can you imagine the number of the disappeared songs is over 3000...
All play lists lost this morning 3-18-14. Help!!! Running on Samsung Galaxy Tab3
What version of iReal Pro do you have?Quote:
Originally Posted by dannicdem
We apologize for the inconvenience.Quote:
Originally Posted by dannicdem
We fixed the bug and released a new version today.
Please update your iReal Pro to the latest version and let me know if you still have issues.
My playlists disappeared a couple of days ago. Not the imported ones, but the ones I created myself. Where can I find instructions on how to back up playlists?Quote:
Originally Posted by Niki
Have you updated your app to 5.0.8?
You find a Tutorial how to make a backup inside iReal Pro in Settings.
Let me know if you found it.
All my playlists have vanished too. I am running 5.0.8 on a Samsung Ace Duo phone, never had this problem before. I then backed up from a backup made using the Settings-Utilities-Backup (made in Jan on a prior version, I guess) and discovered that this only backed up the songs - not the playlists.
The app didn't crash, there was no sign of impending doom, I just opened and suddenly no playlists at all, not a single one. I have downloaded playlists from the forums but there are many that I have made myself - all gone.
Any suggestions?
Thanks
Matt
Sorry to hear that.
We haven't had any reports of this issue since 5.0.8 so I'm not sure what's going on in your case.
Backups have always contained playlists. Try opening the backup in a browser in your computer and you should see the main song list plist the individual playlists.
This issue is in an existing thread that seems to go nowhere. Here is the deal - Suddenly, and not following from any apparent event (like a lock-up or reboot, etc), all playlists disappeared. I did a little investigating and noted that it was only the lists...not the songs. So tunes that I had edited/changed or even added were all still there--just not the various lists.
The least thread seemed to indicate that the authors "fixed the bug" and issued a new version (5.0.8).
I started this tread over again so that the meat of this does not get buried. Folks, you have not fixed the bug. I am running 5.0.8 on by Android phone (Galaxy S3) and my Android tablet (Galaxy Note 10.1 - older version). The lists on the phone are still ok. They disappeared on the tablet.
I have since backed up the phone - but is there a way to restore the lists on the tablet? It seems that the data should be somewhere unless the "bug" deleted it.
A response from the authors/techs would be appreciated. I saw lots of responses in the other thread, but the end result was a "we fixed it" post, and just a ton of "me too" responses. I'd suggest we avoid "me too's" unless there is something new to add. It is plain that a bunch of people are having this problem.
Thank you for this information. We will look into what is happening with v5.0.8. It must be some other problem with it now.
Do you notice the disappearance while using iReal Pro, or is it when you come back to it from another app?
Do all the playlists disappear (how many did you have?) or is it just a few (the same ones each time?)
At the time they disappear, is iReal Pro running in the background or not, do you know?
Does it happen after you do some specific things in iReal Pro?
If you have any other information, please let us know.
Thanks for your help.
The reports of playlists disappearing seemingly in v5.0.8 actually disappeared in v5.0.7 before the update. Are you certain your playlists were still there in v5.0.8 then disappeared?
Thanks.
The Bugs Have Not Disappeared On V 5.0.8 Of IRealB! My Playlists Continue To Disappear Without Notice Or Reason! This Is Starting To Get Very Old And Tiring! Please Fix This Now!
Can you give us any further information? (See questions in post #2 in this thread) Thanks.Quote:
Originally Posted by jazbas
Sorry about this.
If anyone else has this problem please let us know.
We've just released an update that should fix this issue.Quote:
Originally Posted by jazbas
Please let us know if it works fine. Thank you!
We've released an update for Android that should fix this issue.Quote:
Originally Posted by mattashworth
Please let us know if it solved the problem. Thank you!
My newly built playlists gone with the others!
Android and ireal only a month old on Samsung Tab3
I added a copy of an existing song with edits, closed the device and no play list or song this morning.
What version did this happen in? Thanks.Quote:
Originally Posted by evoots
I am using iReal Pro on my Galaxy II. The version had recently upgraded to version 5.0.9. Up until then things were stable. Now I lose all of my playlists. This happens while I am in the app doing editing, playing etc. Without warning the playlists go away and there are no files on the device that contain that playlist data. This did not happen prior to the auto up date. This is very disrupting especially when this update was supposed to cure the behaviour that it now causes on my device. I need a work around as it seems that you do not have a handle on this problem that appears to be a memory error while running. Perhaps I can downgrade to a prior version that did not exhibit this behaviour?
Let me know.
Please contact support through the Help section on the phone and we'll help you downgrade
Hi
Seemed to have a few problems withtheforce update with ireal pro for android. When i create a new playlist, the songs become invisible but the app knows that they're there. Anyone else with the same problem since the upgrade? Also on existing p/ls new songs added become invisible but can see the original ones.
Please help!
Thanks
Al
My playlist is there but songs within cannot be seen although ireal pro seems to think that they're there. Try to add songs up to a certain point but no luck.
Galaxy tab pro
Version 8.2
Which iReal Pro version and operating system do you have?
8.2.2 is the current one as of 2/18/2018.
As a first step, please update your app to the latest one.
If you still have this issue, contact us directly so we can look into it.
Thank you!
Android galaxy tab pro.
Vers 8.2. I think it was a forced upgrade but I'll check for 8.2.2 on the play store. Never had the prob before the upgrade and is it possible to roll back to the previous version?
Yep have the latest version in regards to play store.
We found a bug with "THE" in the song titles.
The update is coming out today with the fix.
I'm sorry for the inconvenience.