hello, I recently got extra jazz styles for IOS and it works fine on my Iphone. however, it's not showing on my macbook. every time I try to register or even buy it from inside the program on OSX, it crashes.
hello, I recently got extra jazz styles for IOS and it works fine on my Iphone. however, it's not showing on my macbook. every time I try to register or even buy it from inside the program on OSX, it crashes.
Check you are running the latest version of iReal Pro on your Mac. Restart your computer, check you are logged in to the Apple Store and then see if you can purchase the styles again. (They will need purchasing because the iOS App Store is different from the Apple Store. You would have purchased both versions originally, one for your iPhone, the other for your Mac.)
Let us know if this works. Sorry for the problems. Thanks.
thanks for the reply, im running version 6.1 of Irealpro. mac OS 10.7.5. tried re-starting already. what do you mean log in to the apple store? through a browser, through itunes, the itunes store?
i just tried again being logged in to the App Store application on my computer. tried purchasing and crashed again
here are the first few lines of the crashing report:
Process: iReal Pro [1389]
Path: /Applications/iReal Pro.app/Contents/MacOS/iReal Pro
Identifier: com.massimobiolcati.irealbookmac
Version: 6.1 (8202)
Code Type: X86-64 (Native)
Parent Process: launchd [148]
Date/Time: 2015-05-03 09:34:07.880 -0300
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report: 59206 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 152124 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: D50998C9-B31D-4733-B13F-ED448D29ADD3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
objc[1389]: garbage collection is OFF
objc[1389]: cannot form weak reference to instance (0x7fae33239df0) of class StoreWindowController
Performing @selector(purchaseExtraJazzStyles:) from sender NSButton 0x7fae330e6c30
Could you email us at support with your crash report and description of what you are doing when it crashes and we can help you directly. Thanks.
support @ iRealPro.com
(If you open the App store, under Store it should give you options for viewing your account. If you see Sign out, you are already logged in. If not, it will say Sign in.)